As one of the two largest multi-brand vehicle leasing companies in the world, LeasePlan had an ambitious vision to digitally transform the leasing industry.
As Principal Product Designer I was responsible for ensuring consistent design, branding and user experience across the entire product ecosystem.
LeasePlan
Product ecosystem
Company
LeasePlan
My Role
Principal Product Designer
Consistent design, branding & experience
Entire product ecosystem
12 Global products
38 Countries
Customer-facing + Back-office
Websites + Apps
Desktop + Mobile
Product ecosystem
Branding
Brand refresh
Guiding the rebranding process from a digital perspective
Brand evolution
Component library
Design system
The key to consistency
Code library
Figma library
Extensive documentation
Built for white-labelling
e-Commerce
Compelling storytelling
Conversion rate optimisation
AB testing
Proven features and functionality
e-Commerce
“You ask the right questions, represent the Customer perspective. make it EASY & FUN, knowing that this is what ultimately will enable a differentiating experience.”
Bart
Head of Digital & e-Commerce Product
38
Country websites
12
Digital showrooms
1.8 M
Vehicles on the road
e-Commerce journey
Fully online
From consideration to contract signing
Choose your vehicle
Configure your vehicle
Create an account
Order online
Customer journey mapping
Identifying Pain points & opportunities
Shaping the experience to match different user types & needs
E2E Customer journey
Sales funnel
Myers Briggs type indicators
UX research
Fact-based decision making
Rapid prototyping
Customer-centric
Value-driven
Outcomes instead of output
Mapping opportunities
Testing assumptions
Prototype
Product vision
Product vision& Road mapping
Designing the future state
& planning how to get there
Product roadmap
Design leadership
Elevating the work & the team
Interviewing & onboarding new team members
Guiding & mentoring designers
Growing the team in skills, thinking & maturity
“Working with René is fantastic. He is a born leader And a great mentor.”
Sven
Staff Product Designer
“Your collaborative spirit, open communication, and receptiveness to ideas created a positive and dynamic working environment.”
Maged
Senior Product Designer